All orders are shipped within 1-2 business days from the day you place your order, and delivered within 5-7 business days from the day you place the order. All items are shipped from Los Angeles, CA.
Processing & Confirmation
Please allow 48 hours for your order to be processed.
Once your order ships, you'll receive a shipping confirmation via email. Please check your spam folder if you do not see a shipping confirmation in your inbox. Shipping is handled by one of our partner couriers - USPS, DHL, UPS, and local post offices.
Because some of our products are hand made to order or ship from different warehouses, you may get multiple packages per order.
We make it our duty to ship products as soon as possible.
WE CANNOT GUARANTEE DELIVERY TIMES
Delivery times will vary according to location and if the product is a Babe Thread's Exclusive (BTE) or ready to wear (RTW) item, and are estimated here:
During high-volume periods such as holidays, and on very rare occasions, the delivery may take up to 6 weeks.
||BTE DELIVERY TIME
||1 - 2 WEEKS
|THE REST OF THE WORLD
2 - 3 WEEKS
Return & Refund Policy
At Babe Threads we want to make sure our customers are always happy. We are always here to lend a hand if you're not completely satisfied with your purchase.
We guarantee a full refund if you are ever not in love with our products.
Just let us know what's wrong, and if we can't help, you can return your order for a full refund!
To be eligible for a refund, we must be able to verify your purchase. Please send us photos if applicable to why you were unhappy. Once we've confirmed your purchase, you must return the item to us. Your refund will be processed once we receive your return. If the item is still in usable condition, we'll donate it to a local charity.
If you need to exchange something, contact our customer service team
. You will be responsible for paying your shipping costs to return the item to us. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a few days of processing - dependent on your card issuers policies.
We strive for complete 100% satisfaction.
Help, I think my package was lost in transit!
If your item does not arrive, you will receive a full refund.
We are also happy to send you a replacement which may take 2-4 weeks to be delivered.